Connecting to new wifi network

[NeilBurn]

We have a new wifi network. I've used Google Home to forget the previous wifi, but i now can't find the option to set up the new wifi network. The help section on the website says to go to favourites, which i've done, and then wifi, but i can't seem to find that option. Thanks for any help. 

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the bottom, tap Devices > + Add > New device.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[Muddi]

Hello NeilBurn,

Checking in — I hope davidking's response answers your question. Let me know if you have further questions or concerns.

Cheers,

Muddi

[Alex_S]

Hi there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Kind regards, 
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best,
Alex