cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Connection to radio station

CH01661
Community Member

My speaker downstairs will not connect to any radio stations? 

2 Recommended AnswerS

GothamNY
Bronze
Bronze

Hey @CH01661 can you provide some more detail? What's different about the speaker downstairs? How are you trying to connect? What station? What command? Anything you think that's helpful provide it so we can help you.

View Recommended Answer in original post

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you @GothamNY for answering this thread!

 

Hello @CH01661 just wanted to check in. Were you able to see GothamNY's post? Has your issue been resolved? Please keep us updated, we're here to help!

 

Hello @Charlie just checking in as well. I believe on another thread you told me your issue was resolved. Has the issue started up again? Please let me know.

View Recommended Answer in original post

10 REPLIES 10

GothamNY
Bronze
Bronze

Hey @CH01661 can you provide some more detail? What's different about the speaker downstairs? How are you trying to connect? What station? What command? Anything you think that's helpful provide it so we can help you.

Charlie
Community Member

Scusami se mi intrometto in questa discussione. Ma come funziona in questo forum.

Circa un mese fa ho posto un problema: il mio google nest hub quando gli dico di mostrarmi le foto non parte più in automatico la presentazione ma mi da le foto in sequenza  e devo intervenire manualmente per far partire la presentazine. Ebbene mi ha risposto FRANCES dicendomi di fare alcune prove preliminari che ho fatto e poi non ha risposto più è scomparso. I problemi si risolvono da soli. Non capisco.

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you @GothamNY for answering this thread!

 

Hello @CH01661 just wanted to check in. Were you able to see GothamNY's post? Has your issue been resolved? Please keep us updated, we're here to help!

 

Hello @Charlie just checking in as well. I believe on another thread you told me your issue was resolved. Has the issue started up again? Please let me know.

Charlie
Community Member

MA QUALE SOLUZIONE IL PROBLEMA PERSISTE ANCORA E MI AVEYTE CHIUSO IL POST

VERAMENTE DELUDENTI.

Charlie
Community Member

INCREDIBILE MI AVETE CHIUSO IL POST SENZA NESSUNA SOLUZIONE

FATEMI VEDERE DOVE HO SCRITTO CHE è STATO RISOLTO

SONO ORMAI PIù DI 2 MESI CHE QUANDO CHIEDO DI VISUALIZZARE LE FOTO NON PARTE LA PRESENTAZIONE MA LE MOSTRA TUTTE IN SEQUENZA DEVO CLICCARE SULLA PRIMA PER AVVIARE LA PRESENTAZIONE.

ADESSO CAPISCO COME RISOLVETE I PROBLEMI CHIUDENDO I POST!

 

SALUTI

MA QUALE SOLUZIONE IL PROBLEMA PERSISTE ANCORA E MI AVETE CHIUSO IL POST

VERAMENTE DELUDENTI.

frances
Community Specialist
Community Specialist

Hi @Charlie

 

Thanks for reaching out again. Sorry your post was locked, it may be due to inactivity on the respective thread. 

 

Let's get this issue resolved, I am here to help. 

 

First, I have some quick questions to get a better understanding of this issue.

  • Which Google Nest device do you have? (model name, generation number)
  • Just checking, is the issue that your Photo Frame is frozen? 
  • Is your device showing other photos after you tap it or is nothing happening?
  • Are you getting any error messages?
  • Have you applied any new settings to your Photo Frame on the Google Home app?
  • What troubleshooting steps have you tried so far?

I look forward to your response, thanks.

Charlie
Community Member

Salve
il mio dispositivo è Google nest hub di seconda generazione.
rispondo alle tue domande:

dopo che mi compaiono in sequenza le foto e clicco con il dito sulla prima parte la presentazione prima invece la presentazione partiva subito dopo la chiamata delle foto con la voce.

non mi compare nessun messaggio di errore.

Non ho fatto nessuna prova e nessuna modifica anche perchè da GOOGLE HOME non mi permette di fare nessuna modifica all'app FOTO

Preciso che non ho impostato la cornice digitale con le foto ma con l'orologio, il problema nasce quando io dico "mostrami le mie foto" non parte la presentazione.

Spero di essere stato chiaro a tua disposizione per altre eventuali informazioni.

Saluti.

frances
Community Specialist
Community Specialist

Hello Charlie,


Thanks for your patience! I am sorry to hear that you are still encountering this issue. I understand your frustration.

 

I have bumped your case to the support team so that they can further look into this case. I will keep you updated. Thanks again.

 

 

Charlie
Community Member

Hello Frances,

ma scusami dopo 4 mesi mi rispondi sempre con le stesse parole.

Ma in che gruppo sono capitato meglio fare da soli.

Ancora dopo tutto questo tempo non c'è stato un tentativo e nemmeno una probabile soluzione.

Davvero deludenti.

 

Azarco
Community Specialist
Community Specialist

Hi Charlie,

Thanks for visiting the Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,
Alex