„Couldn’t open settings” shows every time I try to open digital wellbeing settings in Google home

[igorsurdej]

I try to open digital wellbeing settings in Google home in order to turn on sleep sensing but every time is tell me same error. What should I do?

[Dan_A]

Hi igorsurdej,

We're sorry for the inconvenience and we're here to help. A few questions: what error message did you receive? Do you have any Digital Wellbeing features being used? Are you the account holder? Is your mobile device connected to the same Wi-Fi or linked to the same account as the speaker or display. Lastly, may I know your location?

It would help a lot if you could do a sequential reboot first:

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.
    

Keep us posted.

Best,

Dan

[Jake]

Hey there,

I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake