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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 24186 Views
  • 0 replies
  • 15 kudos

Hub Max error after factory reset

My hub max was not showing up to allow me to stream to it out of the blue. After some troubleshooting, I did a factory reset. After the reset, at the end of the device set up in the home app, it says that the device is connected to another home and h...

Hub keeps rebooting

Today I noticed my hub keeps rebooting itself. I tried doing a factory reset, changing outlets, and wiping it down. It's not showing up in my network. Idk what else to check for?

Heeykdee by Community Member
  • 1163 Views
  • 4 replies
  • 1 kudos

Google Nest drops out of Spotify repeatedly

We bought a google nest audio speaker about a month ago, after some difficulties we got it set up on our two iphone using google home to play Spotify (we have Premium). Since then most of the time when we play Spotify and try to play it through the n...

Rohan by Community Member
  • 884 Views
  • 2 replies
  • 1 kudos

Playlists

Can Google hub access my playlists on YouTube?

MREDMT by Community Member
  • 1599 Views
  • 3 replies
  • 0 kudos

Nest camera warranty

Nest Cam Outdoor IQ stopped working after 7 months, they replaced it, and then the replacement stopped working after 7 months. They are now saying it’s out of warranty, there’s no repair option, and that I should just buy a new $350 camera (I guess a...

cincy85 by Community Member
  • 1129 Views
  • 2 replies
  • 0 kudos

Resolved! Issues with spotify

Hi! recently I've been having issues with playing music on my google home mini. I am a Spotify premium member, and most of the time switching or starting songs doesn't work and I just get a "sorry, something went wrong." Please tell me a way to fix t...

Spacething by Community Member
  • 41154 Views
  • 53 replies
  • 11 kudos

Temperature display no longer working

Constant temperature display no longer works. Reboots and factory reset failed to fix the issue. Apparently, this is a long standing problem, going back several years that Google has never directly addressed or corrected. Hoping someone here has figu...

Jaycee82 by Community Member
  • 912 Views
  • 2 replies
  • 0 kudos

Resolved! Google home not recognising smart switch

I have just installed a smart switch and added it to the home app but when I ask for it to be switched on I get “sorry, it looks like those lights haven’t been set up yet”

Ponyman by Community Member
  • 7449 Views
  • 10 replies
  • 1 kudos

Google Nest Audio for calls

Is it possible to do a firmware upgrade so that Google Nest Audio can be used for hands-free calls using Bluetooth or wifi. Since this device have all the ingredients Speaker, mic, Bluetooth, wifi, not sure why it was not considered as a use case. Cu...

starsoul by Community Member
  • 458 Views
  • 0 replies
  • 1 kudos
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