Couldn't sign you in

[jayovich]

unable to download app Recipe Keeper from Google Play store on my Google Nest Hub Max.  After typing in email or even telephone number on Google Account screen I get the message Couldn't Sign You in:  This browser or app may not be secure.  Repeats if you Try Again.  The browser is Chrome preinstalled on the device and the app is from Play Store and loads on my android phone and tablet.

I am ready to return the Google Nest Hub Max.  Big disappointment. Help.

[Princesss]

Hi jayovich,

Thanks for posting in the Community.

Are you referring to this https://goo.gle/3PZI3SK ? If yes, let's make sure that the right account is logged in same with the account linked on your Google Nest Hub Max. Also, I would recommend to try using a different device making sure that it has enough memory or storage.

Let me know how it goes.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello jayovich,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess