12-18-2022 09:11 AM
Seems Google have stopped replies on this thread
https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Each-mini-has-a-mind-of-it-s-own/m-p/26...
I have just replied to an email (just the standard reponse email from Google) with the following
12-22-2022 12:28 PM
Hi Gasman,
Thanks for reaching out to us again here in Google Nest Community. We suggest for you to continue the conversation to prevent further confusions. We already reached out to the support team that is assisting you, so they can give you the proper resolution right away.
If you have another concern, feel free to create a new post so we can help you here in Community. We will be locking this thread after 24 hours.
Regards,
Juni
12-23-2022 12:24 AM
Hi Juni,
I was just curious to know who else has these type of problems?
I cannot believe my 4 out of all those sold are the only ones?. They were not even bought at the same time, so not same batch?
I was gifted one, then bought two and then another one much later.
Lock the thread by all means, if you do not want people to report their similar issues?
12-27-2022 01:15 PM
Hi Gasman,
Thanks for the response. We apologize if the thread was closed sooner than you would have liked. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity. We invite you to search the Community to see if a discussion is open and ongoing about your topic. If not, feel free to start a new thread. I'll keep this thread open for 3 more days to give way for other users who are experiencing this same issue.
Best,
Juni
12-30-2022 02:48 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
12-31-2022 12:58 AM
Hi Juni,
No this thread was to see if others were having the same trouble I get all the time?
No one at Google has been able to get to the bottom of my problems.
EG this morning. Bedroom mini was playing Radio 2 from a routine I have setup to start playing at 6AM. This it did.
I had set an alarm for 9AM, but was fully awake at 08:20, so decide to get up then. So I said to the mini 'Cancel Alarm'. Now normally they will say 'your alarm for 9AM is cancelled'.
Today it decided to just stop the music.?
So I had to issue the command again. It seems these daya that every command has to be asked twice, to get what you are asking for?
I do not leave the alarm set, as although Google have told me that the alarm only runs for 20 minutes, all mine run until they are told to stop. So if I forget and go out for a few hours, when I come back the alarm is still going.
I genuinely wanted to hear what problems other people were having?
12-31-2022 01:23 AM
BTW, in adding my last post I was asked by a popup if I would answer a survey, to which I said Yes.
At the end of the survey I received the page with the contents below
Authentication Failed
01-03-2023 06:44 PM
Hey Gasman,
We understand that you wanted to know if other users have the same issue as you have. We will keep the thread open for a few more days, and lock it if no new users chime in with the same issue. Otherwise, I'll close the thread and recommend you to continue with email support.
Cheers,
Muddi
01-08-2023 09:02 PM
Hi there,
Checking in to see if anyone still need help here?
Cheers,
Muddi
01-09-2023 04:25 AM
Seemingly no response? 😕
May as well lock the thread.😥
01-09-2023 02:48 PM
Hey Gasman,
It looks like this is an isolated issue. I'll go ahead and lock the thread now since you already have an open case. It is best if we continue this through that channel so we can provide an update immediately.
Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi