Delay correction not working

[Rdianco]

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I have group of 2 speakers (Nest Audio and Chromecast). When I cast audio to this group, nest have a delay so I go to "Group delay correction" of nest speaker and this correction doesn't work at all, when I change delay correction of my Chromecast it is working and delay is bigger but delay correction for nest doesn't work at all. Please help. Thanks.

[JillG]

Hi there,

Try recreating your groups and taking a look through: How to correct group playback delay. 

Do you have your device connected directly to a receiver or soundbar? Some model's may be outside of the delay setting parameters.

Jill

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 

Garrett DS

[Jacob]

Thanks for your replay and thank you that you told me that answers is here becouse I didn't know.

Recreating group doesnt help. I saw this article but problem is that my nest doesn't react to delay correction at all. Doesn't metter if it is 0ms or 200ms correction. The delay beetwen speakers is the same. I have adapter to my chromecast (hdmi to vga + jack) and my speakers is connected via jack cable with chromecast. This problem is when I play music by speaking to nest. But when I connect nest via bluetooth to my computer and then add chromecast to play (clicking media on home app) it works great.

[ai]

Hello Jacob,

Hope this message finds you well. Did you require any assistancec with your device? Let us know at your convenience. 🙂 

Thanks,

Ai

[ai]

Hello Y4KUB3K,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. Here's your case number for reference: 6-9009000032185.
Best,
Ai

[GarrettDS]

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 

Garrett DS