Deleting a linked device

[Kenmare]

I was in Florida for 4 mos and just returned to Illinois. I took the nest hub with me to Florida. I can’t link it back to my home in Illinois. It remains linked to a device in Florida thus the time display is wrong. I cant seem to delete the device from Florida in my Google Home app. Very frustrating. Any suggestions?

thank you 

[MplsCustomer]

@Kenmare 

To remove your Nest Hub from the Google Home app, you'd have to connect to the Google Nest "home/structure" in Florida.

Did you do a factory reset on your Nest Hub?

https://support.google.com/googlenest/answer/7073477

[Dan_A]

Hi Kenmare,

I'm jumping in to ensure everything is good here. Have you seen MplsCustomer’s response? Let us know of the answers so we could take a closer look at them.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan