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Device Name Won't Change

MrDevanWright
Community Member

When attempting to change the device name of my Google Home, it doesn't. The Home app let's me change it, but it doesn't actually change. Please view attached video for details.

6 REPLIES 6

MichalJonko
Community Member

Same problem. For new devices names have been generated to be like room names and cannot be changed - looks the same as the attached example. 

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Issue persists.

Hi everyone,

 

Chiming in to check if anyone of you still experiences the same thing? Please make sure to follow the steps on the previous thread to see if this will make any changes.

 

Feel free to update this thread if you still have issues with the Home app so we can assist you further.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for posting.

 

I appreciate the video you sent @MrDevanWright

 

Has anyone tried resetting the Google Home since changing it from the app won't work? Let's go ahead and perform a complete reset and check if that would change its behavior.

 

Let me know how it goes.

 

Best,

Princess