01-06-2023 09:06 PM
I have reset up my mesh due to internet issues, however I cannot connect any of my home devices to the mesh. Not sure what to do next
01-12-2023 02:54 PM
Hey there,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with more details on how to test your mesh connection. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-16-2023 01:01 PM
Hi folks,
Thanks for the help, Jake.
PB73, that certainly hasn't been easy for you ― let's check it out. A few questions: what are the Nest speakers you are using? May I know what mesh system you have? Do you have a new mesh system or just new Wi-Fi credentials? Follow the steps below:
If your speaker or display isn’t connected to a Wi-Fi network. Set up your speaker or display on the new Wi-Fi network:
If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.
If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:
If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
Tell me how it goes.
Best,
Dan
01-17-2023 01:12 PM
Hi PB73,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan