Did a hard reset on a Google Home Mini, it's connected to WiFi fine but won't play any music.

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: David Kantor 

I have multiple speakers in my house, one of them was connected to a WiFi network I no longer use. It wouldn't allow me to change this in the app. I did a factory reset, reconnected it, it is attached to the correct WiFi network now. I can talk to Google, have her sing a song etc. But I can't play any music. Just says something went wrong. The app says "can not play music on this device at the moment" or something like that. This is a first gen Google Home Mini

[ai]

Hello david kantor,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

[GarrettDS]

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 

Garrett DS