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Disney fails to continue form where I stopped watching but rather defaults to the same point.

BTQ
Community Member

I'm watching Bobs Burgers but every time I tell google to continue playing it defaults to the same point even though I've watched beyond this point...even after watching a few episodes beyond.  Any advice on how to resolve the issue?  Thanks everyone.

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi BTQ,
 

I know how it feels when something isn’t working the way it should. Let’s further look into it. Try to unlink and relink your Disney+ account in the Google Home app > Force close the Google Home app > Unplug your Google Nest Hub Max from the power outlet for a minute > Plug back in > Monitor. If the issue persists, kindly share a video (via attachment or link) showing this behavior and provide its Fuchsia version: swipe up from the bottom of the screen > Settings > Device information.


Regards,
Alex