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Display screen times out on Goggle Nest Hime Max

L2121
Community Member

‎06-21-2024 04:36 PM

This has been an ongoing issue for many. The display screen times out after 5 to 10 min when looking at a recipe on internet. Very annoying. 

Has there been new updates to this problem?

Thank you!

 

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alejandom
Community Specialist
Community Specialist

‎06-24-2024 08:09 PM

Hi @L2121 

 

Thanks for letting us know about the screen timeout issue while browsing recipes. I hope you are well, on the other hand I apologize for the inconvenience that you are having. Let's see if we can fix it together. Here are a few things to check:

 

Check App Settings:

  • If you're using a dedicated recipe app, see if there are any settings within the app to control screen timeout. Some recipe apps might have options to keep the screen on while actively in use.

Adjust System-wide Timeout:

  • Go to your Android Settings > Display or Screen timeout.
  • Increase the screen timeout duration to a longer period (e.g., 15 minutes or 30 minutes) to see if it resolves the issue.

Explore Device Settings:

  • Consult your device's user manual or search within the settings for options related to "display timeout" or "screen sleep." Manufacturer-specific settings might exist that can be adjusted.

If for some reason none of those steps work you can reach out and we can look at more troubleshooting steps to help with this issue.

 

Regards,

Mario.


 

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