Display timeout..

[Leffelur]

I want to show my photos from google, but it turns back after a few pictures, and shows the clock. On my Nest Hub 1gen, it shows my photos all the time.. How can I disable display timeout?

[Juni]

Hi Leffelur,
 

Thanks for posting here in the Google Nest Community.

I know how it feels when something isn’t working as it should, so let’s get this resolved. Could you check these settings and let me know how it goes?

Google Home app:

1. Open the Google Home app.
2. Touch and hold your device's tile.
3. At the top right, tap SettingsPhoto Frameadjust the settings you want.

Nest display:

1. From the bottom of your Nest display screen, swipe up.
2. Tap Settings.
3. Tap Photo Frameadjust the settings you want.

If you have Voice Match enabled, you can also say “Hey Google, change Photo frame” to open Photo frame settings on your Nest display.

You can also check the display settings wherein you need to select "Show Clock" and make sure that Screen Timeout is turned off. Lastly, make sure to adjust the ambient settings for the Google Nest Hub display by swiping up the bottom of the screen and enabling the ambient settings for it to adjust to its environment.

Keep me posted.

Thanks,

Juni

[Leffelur]

Hi.. I can't find the  "Screen Timeout" selection.. 

[Princesss]

Hi Leffelur,

Could you please try these steps?

1. Open the Google Home app.
2. Touch and hold your device's tile.
3. Select "Settings" > "Display" > "Turn on Screen Timeout"

Let us know if it works.

Best,

Princess

[Leffelur]

Hi.. I don't have the option to turn screen timeout, on or of.. 

[Juni]

Hi there,

Got it. What is the make and model of the mobile phone that you are using for your Google Home app? You can uninstall and reinstall the Google Home app, then check if you can see the option after
 

Let me know how it goes.

Regards,

Juni

[Leffelur]

My phone is an Samsung Galaxy S20 Ultra. No thanks, I will not Uninstall and reinstall, just to check.. I have way to many Google things installed already..

Thank's 

[Juni]

Hi Leffelur,
 

Thanks for the response. I understand that troubleshooting can be troublesome, but you don’t need to worry because your Google Home app’s data is stored in the cloud and if you uninstall and reinstall the app make sure to use the same account so all the devices will load back up. 

Let me know how it goes.

Best,

Juni

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi Leffelur,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess