cancel
Showing results for 
Search instead for 
Did you mean: 

YouTube Restricted Mode and Casting to any device

CHM_99
Community Member

 I have two Nest Hubs, two smart speakers and a Chromecast Ultra.  On every single one of them, I can't cast anything that is 'restricted' according to YouTube.  At first I thought this was a Brand Account issue (since YouTube won't let you verify the age on a brand account) but I've since tested this with my regular google account signed into YouTube and it doesn't work either.  This is what happens:

  1. Select the video on my phone.
  2. Get a pop up on the phone saying 'viewer discretion is advised'
  3. Click 'Confirm on the popup.
  4. Click Cast to device, select my display
  5. Get another pop up saying viewer discretion is advised, click confirm again.
  6. Display plays audio cue that I'm casting, shows a message saying something about 'this video may depict acts of self harm' and there is a button I can click on the display that just says 'go back.'
  7. Click that button, display ends up back at the main youtube screen and I can't even play the vid on my phone until I manually click the Cast button and select 'Stop Casting.'

I have gone into my device settings on the Google Home app and turned off anything that might restrict. I've gone into my phone and done the same.  I even went into my settings on my google account in a web browser to check.  

So what I'm looking for is the following:

 

  • I need a list of anyplace there may be settings that would restrict casting content on YouTube and clear directions of how to disable all of them. 

 

I understand that Google says they are committed to safety, but for the love of anything holy: I'm a grown adult trying to watch a video about a court case ON A PLATFORM GOOGLE OWNS. Google has everything about me from my credit information to my physical attributes.  I don't know what else I can do to prove that I'm an adult and want to watch a freakin video about a freakin crime. Oh!  I'm also a YouTube premium subscriber!  Stop infantilizing your users, or at least create a single place on your labyrinthine mess of settings pages where I can confirm my identity, unlock any restricting content and pass along that content to my brand account.  Oh, and if you really want to make my day: push these settings from the server side so I don't have to reset everything every dang time an app updates. God this is infuriating.

5 REPLIES 5

Dan_A
Community Specialist
Community Specialist

Hi CHM_99,

 

I'm sorry to hear you're having issues with unwanted filters and restrictions. I'd be happy to help the best we can. You can try these additional steps with YouTube contents and see the difference.:

 

  1. Open the Google Home app.
  2. Touch and hold your device's tile.
  3. Tap Settings > Notifications & digital wellbeing > YouTube settings.
  4. Under “Filter content for YouTube TV,” turn off Filter for me.

 

For more info, check out this guide.

 

Keep us posted.

 

Best,

Dan

Princesss
Community Specialist
Community Specialist

Hi CHM_99,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

CHM_99
Community Member

Thanks Dan, I'll try it tonight.

Juni
Community Specialist
Community Specialist

Hi CHM_99,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hello there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess