Hi! Is this for the neat hub or hub max? If so, have you tried factory resetting as per the device instructions? It appears this may have worked for a few people.
First, thank you Cal-Sonic for your help on this thread!
Hi TisonPineBranch, thanks for your post. Just wanted to check in, do you have any other questions or concerns? Please let us know, we're here to help!
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
