03-26-2023 11:08 AM
about a month ago I noticed both google speakers 1st Gen. Started playing music as if the speaker is blown out, music or any sound is distorted and muffled. I have mini nest speakers in each bedroom in my home and also a display and they are all working normally. I find it a coincidence that both older generations sound was distorted at the same time. I believe this is a result of an update or another issue. Please advise.
I tried everything I could
1. reset speakers
2.restarted network
3. check cables etc
Check settings in google home app, still doesn’t work and I am extremely frustrated. Up to a month ago they both working absolutely fine.
Answered! Go to the Recommended Answer.
04-08-2023 05:49 PM
Hi Aideeb,
I just wanted to follow up on this. Will you be able to send us a video showing the issue on your device?
Cheers,
Muddi
04-01-2023 09:38 AM
Hi Aideeb,
Thanks for bringing this up.
We're sorry to hear that you're experiencing this with your Google Home Mini. I also appreciate all the details you've shared and the steps that you have tried. To sort this thing out, could you try to move the Google Home speakers closer to the router? Also, it would be a big help to restart your router simply by unplugging it from the power source for at least a few minutes to refresh your network settings and avoid congestion on your network.
Let us know how it goes.
Best,
Princess
04-01-2023 05:10 PM
I have google router and a mesh, they are both in the same room as the speakers. I also unplugged them, same issue remains.
04-01-2023 10:05 PM
Hey Aideeb,
Chiming in, to help us get a better picture of what's happening, do you mind sharing a video? Follow the steps below to know-how:
Keep us posted.
Cheers,
Muddi
04-04-2023 11:15 PM
Hi there,
How was your Google Home speaker? Let us know if you still need help and we're glad to further assist you.
Cheers,
Muddi
04-05-2023 05:29 PM
I tried everything recommended and they still do not work right. Not sure what elsecto do, all other mini. Nest speakers are working,
04-05-2023 05:42 PM
Hey Aideeb,
Could you share us a video showing the issue so we can have a better picture on what's happening to your device? Also, do you notice the issue on Assistant voice?
Cheers,
Muddi
04-08-2023 05:49 PM
Hi Aideeb,
I just wanted to follow up on this. Will you be able to send us a video showing the issue on your device?
Cheers,
Muddi
04-09-2023 07:19 PM
Hey Aideeb,
We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
04-10-2023 05:18 AM
Yes, I noticed the majority of threads are closed promptly. I tried to attach the video but not sure how to attach in this post. Also I replied to your email with the attachement
04-14-2023 07:44 AM
Hey there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
04-15-2023 09:16 AM
Hi Aideeb,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess
04-10-2023 08:34 PM - edited 04-10-2023 08:36 PM
Hey Aideeb,
Thanks for coming back to us. Could you tell us which email you pertaining to? To insert a photo or video, please follow these steps below:
Cheers,
Muddi