PIN asked for but not recognised

[Filler]

Hi, at night I turn all lights off by saying "Hey Google, turn everything off". Recently it has started to ask for my PIN. I set one up but it tells me it's not the correct PIN - but it definitely is! When it has said it's the wrong PIN twice, it just stops asking. I don't have a smart lock, just lights plugged into smart plugs. This is driving me round the bend!!!! Can anyone help?

[LovelyM]

Hello Filler, 

Thanks for posting here in the Speakers and Displays Community forum.

I want to see if you are still having trouble turning on your lights. Please try the commands "turn on/off all lights" or "lights on/off". Check out this support article for other supported voice commands.

Let me know how it goes.

Best, 
Lovely

[LovelyM]

Hi Filler, 

I'm checking in to see if you are still in need of assistance. I want to make sure you're all good now.

Cheers, 
Lovely

[Filler]

Hi, if I ask for only all lights to be turned on or off it doesn't ask for a PIN.  Thanks for your help.

[LovelyM]

Hey there Filler,

No biggie! I'm glad that you're able to turn lights on and off with no issues using the commands I've given. As we have a resolution here, I'll go ahead and lock this thread in the next 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Kind regards, 
Lovely