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Duo account not working

Regor
Community Member

‎01-31-2025 05:40 AM

Hello I have two JBL link 20 speakers , One each in two separate. I have set up a Duo account but I can only get one speaker to work at a time . If I use the first speaker on its own all is ok . If you then try to get the second speaker working it will work and play what you have selected. BUT the first speaker is shut off. So I can only ever get one speaker at a time working. How do you get Duo to work please.

Thanks Roger

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sicsacol
Community Specialist
Community Specialist

‎02-03-2025 01:03 PM - edited ‎02-03-2025 01:08 PM

Hi @Regor,

 

Thanks for reaching out in the community forum. I'm sorry to hear you're going through this with your JBL speaker and your Duo account. 

While this community focuses on supporting Google Nest products, we can't directly assist with your JBL speaker and Duo account. However, the Duo support or their community forum are great resources for troubleshooting this situation. They'll be able to provide specific help for the issue you're facing.

Of course, if you have any questions about your Google Nest products, feel free to ask away in this community! We're here to help.

 

Cheers,
Jonathan

 

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