12-05-2022 01:03 PM
I just got a Nest hub max and I'm trying to set it up. YoutubeTV is my first priority. I do have a premium account associated with my gmail account. I am able to launch YTTV but can't figure out how to display the channel guide.
Referring to these instructions https://support.google.com/googlenest/answer/9455045?hl=en
"What's on TV?"
"Show me the TV guide."
"Open the TV listings."
"What's on YouTube TV?"
When I try any of those phrases the response is I don't know or brings up wikipedia.
If I tap on the screen I do get some tiles of other programs but not a guide to choose what I want.
Thanks
12-13-2022 09:26 AM
Hi clipperqb,
Thanks for posting here in the Google Nest Community.
Thanks for the details you provided. We’d be happy to look into this for you. You can check the my activity section on your Google Home app to see the command your Google assistant recognized and see if it’s accurate. See the steps below on how to check it.
Check Google Assistant activity history
You can do a sequential reboot. First, unplug your Nest Hub Max for 30 seconds, then do the same thing on your Wi-Fi router to refresh both devices and your Wi-Fi signal. Once done try the commands again.
Keep me posted.
Thanks,
Juni
12-16-2022 09:29 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Juni
12-17-2022 09:37 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Thanks,
Juni