Gogle nest display

[Mperez]

The display is complete  black the edge have some light

Is not repairable?

[Muddi]

Hey Mperez,

Thanks for visiting the community.

Sorry to hear about your Google Nest Hub. Let's dig deeper into this issue. A few questions: when did the issue start? Which specific Nest Hub do you have (1st or 2nd gen)? Have you tried plugging in your device to a different power outlet? What country are you located in? When and where did you purchase your device? Also, please send a video showing the issue so we can further check what's going on with your device.

Looking forward to your response.

Cheers,

Muddi

[Azarco]

Hey Mperez,

How's it going with your Nest Hub? We'll be waiting for the video clip so that we can dig deeper on what's going on with your device.

Best,

Alex

[Azarco]

Hey Mperez,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Alex