Googel Nest Hub Max Not turning on

[stevemaybury]

My Google Nest Hub Max will not turn on.

Original power cord(tested with multimeter an dis putting out voltage).

It is 1 month outside warranty but Australian Consumer Law states that the sale sor electrical items must last for a reasonable amount of time. They even giver example(TV is 10 Years)

Can I get it replaced?

I see hundreds of other Google Nest Users reporting the same issue previosuly at this post https://support.google.com/googlenest/thread/10042391/google-home-hub-won’t-turn-on?hl=en&msgid=10042391

[frances]

Hello stevemaybury, 

Thanks for reaching out. I do not have jurisdiction on replacements, however I will make you a case so that the support team can help you.

The support team will be able to look into your case, make a decision, and help find a solution. Your Case ID is: 7-2847000032249. 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to contact the support team with your Case ID regarding questions about this issue, or start a new thread and we'll be happy to help.