Googke home mini

[Maple18]

Just bought a 2nd one. Two days ago. While listening to radio station, during a song,  a commercial comes on. Why? It's not the station, it's google.

Some come in different languages.  Very annoying. 

Saw another post about this. Yes I have Tunein. 

[LovelyM]

Hi Maple18, 

Thanks for reaching out. We'd love to help.

A few questions: what country are you from? Is this issue specific to a single radio station or to different stations? Is this happening to your other Google Home Mini? What troubleshooting steps have you tried?

Please give me the Cast firmware version of your device. Do a sequential reboot to your router and Google Home devices by turning them off and on for three minutes.

Keep me posted.

Cheers, 
Lovely

[Muddi]

Hi there,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

[LovelyM]

Hello Maple18,

I want to give you a nudge. Please provide me with the information requested above so I can take a closer look at your concern.

Best, 
Lovely