Google Assistant won't play to Sonos ONLY from the Hub Max

[sarabrylowski]

A few weeks ago I canceled Spotify and tried to use Apple Music as my default music service, but my Nest devices wouldn't play to Sonos because - Sonos, so I switched to YouTube Music to give that a try. 

Everything is fine there, but my Hub Max gives me the "I can't do that here, but you can ask me to play it on one of your other devices." Every other Nest device in the house is playing YouTube Music to Sonos devices perfectly. I tried to do a factory reset of the Hub Max, but the conflict persists. Has anyone else seen this? I can't fathom why a single device would behave differently than the others. 

fwiw, it will play Tune In radio stations to Sonos without conflict. 

[Muddi]

Hey sarabrylowski,

Thanks for posting and apologize for the late response.

Just wanted to check if you still have issues playing YouTube Music on your Google Nest Hub Max? Let us know bu updating this thread and we're glad to help.

Cheers,

Muddi

[Jake]

Hey sarabrylowski,

I wanted to check in and see if you managed to see Muddi post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[Jake]

Hey sarabrylowski,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey sarabrylowski,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake