12-02-2024 11:57 AM
Hi everyone. Unsure of the device I just know it has an orange bottom. Basically whenever I try to add the device to my Google Home, it states ‘Connection failed. Couldnt connect to Google Home Mini. Try factory resetting your device’.
However, whenever I try to hold down the button at the bottom of the device it doesnt do anything or reset it. I’ve tried time and time again and the device does not connect or set-up or reset. Any advice?
12-03-2024 03:37 PM
any help would be appreciated!!
12-12-2024 04:36 PM
Hi amnaimtiaz,
Thank you for reaching out to our community.
I’m sorry to hear that it is not possible to connect your Google Home Mini (1st Gen) to your Google Home app. Thank you for letting us know the error messages you’re getting and that you have tried to hold down the button at the bottom of the device, but it can’t be reset. No worries; help is here.
To provide you with better assistance, please answer the following questions:
Thanks for your kind attention; I will be looking forward to your answer.
Best regards,
Virna