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Google Home Mini — response time much slower

Joizzal
Community Member

I’ve got the first gen Google Home Mini, all of a sudden its been operating much slower. Anyone having the same issue? Has anyone solved the issue?

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hello Joizzal,

 

Thanks for visiting the Community.

 

I know the feeling when your Google Home Mini is not working the way it should be. Let's dig deeper into this. A few questions: when did the issue start? How far is your Home Mini from the router? What is the firmware version of your Home Mini?

 

Let's try these steps below:

 

  1. Move your Google Home Mini within 15-20 ft. away from the router to get enough signal from your network.
  2. Reboot your Google Home Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi Joizzal,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess