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Google Home Mini won't play for more than 15 seconds before stopping.

HazeNeedsHelp
Community Member

I have a Google Home Mini speaker in my office.  

When I request to play something it stops after 15 seconds and turns off.  I have tried to reset it, I've unpaired and repaired the device and it keeps happening. 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi HazeNeedsHelp,

 

Thanks for posting—let's get this sorted out. A few questions: who is your music provider? Have you tried playing media from different providers to see if the issue persists? Are you still using the official power cord that came with your Google Home Mini device? Do you have other Google Home devices aside from this?


Regards,
Alex