Google Home Wifi Issue

[WarriorJain]

I have a Google Home Speaker (1st Generation) as well as a Google Home Mini (don't know the generation). I got new Shaw Fibre wifi and the Google Home app isn't able to connect my Speaker with my wifi. I was able to connect with my Nest Mini, but not either of my Home Speakers. All speakers were previously connected to my non fibre Telus wifi and I have factory reset them.

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password. It sounds like you've already tried this but are experiencing issues during the setup? If that's the case, try these steps:

Need help with setup? Troubleshoot common Google N... - Google Nest Community

Let us know how you get on!

[LovelyM]

Hello everyone,

@David_K, thank you for helping.

@WarriorJain, I'm checking in to see if you've tried the steps that davidking gave above. I'd be glad to hear from you, so please tell me if you are still having issues.

Best,
Lovely

[LovelyM]

Hi WarriorJain,

I know it has been a while, but I wanted to ensure that everything is covered on your end. Please inform me if you still need a helping hand.

Cheers,
Lovely

[LovelyM]

Hey there WarriorJain, 

It's me again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.

Thanks,
Lovely