Google Home & Assistant

[Kippax]

Once in bed I used to be able to check and revise my alarms by talking to my Home Hub.

However, when I make the same verbal request now on my phone if staying away, it simply says that "this can be done on the app" ???

I thought the alarms were just done via Google Assistant.

I recently changed my Samsung for a Motorola. Have I missed a specific app when I moved over everything from one device to the other ?

[Juni]

Hi Kippax,

Thanks for reaching out and letting us know about your Google Nest Hub concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. Try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest Hub.

Regards,

Juni

[Kippax]

Tried the above no change;

[Juni]

Hi Kippax,

Thanks for trying that. Do you have the Google app and the Google Assistant app installed? Are you using the same email address as the one used to set up your Google Nest Hub? The alarm will play only on the speaker or display that you used to set it up. You can also use the Quick Settings menu to change the volume of alarms and timers on your Nest display. Check out the helpful link below.

Set and manage alarms and media alarms on your Google Nest speaker or display

Best,

Juni