08-31-2021 08:40 AM
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09-05-2021 01:06 PM
This is happening to me too. "Next ingredient" tries to find a new recipe with the word "ingredient" and "Next step" gets me a list of local places with next or step in the name.
09-15-2021 05:19 PM
Hi All,
Thank you both for your messages. I am sorry to hear that your Google Assistant on your devices is not working as intended and is making reading recipes a struggle. I understand your concern and would be more than happy to help.
First, thank you Spookmaster 66 Miles Dudley for trying a variety of troubleshooting steps to the device. Now we can see that it is not an issue with the device itself, but is a Google Assistant issue.
Spookmaster 66 Miles Dudley and @jesuismoi7, since it is the Google Assistant component that is not working, I recommend you posting your question to the Google Assistant Help Community Forums. A specialist there should be able to look into this issue and help you.
Please let me know if you have any other questions or concerns, thanks.
02-05-2022 05:06 PM
Me too. Every freaking time!! It's unusable. And I have no idea how to make it better. Does Google even know how crap this experience is. My blood could every time I try. Is there some key word to know. How do I even ask Google for help on this. Their customer support is non existent
09-15-2021 06:12 PM
Sorry to hijack your post, OP.
@frances I can't speak for the OP, but I posted a similar question on the Assistant community and was told to come here and post instead(https://support.google.com/assistant/thread/123389139/recipe-next-step-ingredient-command-doesn-t-wo...). I did (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Recipe-Next-Step-Ingredient-Command-doe...) but also replied here to better my odds of getting a response. I haven't gotten a response to my own post and would like at least a possible solution instead of a pass-off.
09-15-2021 06:17 PM
Hi @jesuismoi7,
For sure, I understand your frustration. I hate being in a back and forth situation as well. However, this is not an issue with the device itself. It appears that everyone's device is powering on and working (which is great and the main focus of this forum), but the Google Assistant feature is not working. There is not much I can do on my end since it is an issue with the Google Assistant not understanding the recipe feature. However, I will try to see what I can do and will try to get back as soon as possible. Thanks for your patience.
09-17-2021 09:11 AM
Hello all,
Thank you for your patience with us! We're sorry to have such a delay in response with your posting. We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon.
Much obliged,
Ai
09-18-2021 10:23 AM
I have the same problem. Please include me in reply too. Thanks
09-20-2021 09:29 AM
Hello Gwythonna,
Sorry to hear you're also experiencing issues! I created a case for you as well. Here is your case number for reference: 9-3904000032173.
Thanks,
Ai
10-14-2021 12:59 PM
Is there any solution for this yet?
11-05-2021 01:01 PM
Hi Gwythonna,
Thanks for checking in.
Unfortunately, there is not a solution for this issue yet. Our team is aware of the issue and are continuing to look into this situation. I'll keep you updated as more information becomes available, thank you for your patience.
03-12-2022 05:31 AM
Its been 4+ months ... any progress??
05-04-2022 07:43 AM
any update?
04-23-2022 10:17 AM
When is this going to be fixed?
09-22-2021 05:28 PM
I'm experiencing the same issue
09-23-2021 07:06 AM
I am experiencing the same and have reported it every time with no Solutions.
12-30-2021 02:40 PM
I am also having this issue. Everytime I would say next step I would get a song or movie called next step description. If I could also get a response at ######### I would greatly appreciate it. I can't find answers anywhere
07-28-2022 11:22 AM - edited 07-29-2022 02:41 PM
Hey there,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I found an article with some details. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
Jake
01-10-2022 01:24 PM
Happening to me too. This has been broken for months and is one of the prime selling points of Nest, etc.
01-11-2022 07:45 AM
I am also having the same issue, and the cooking feature is the main reason I purchased my Nest Gen 2 in December 2021. I had no idea this function wasn't working when I purchased it, or I wouldn't have.
02-03-2022 12:13 PM
Still having this issue. Won’t save recipe with the button on the screen “sorry I don’t understand”. If you step through the recipe and get to the end you can select “I’m done” and it say “sorry I don’t understand” very helpful. Seems like an intern software student could fix this and its been going on for months.
02-04-2022 03:41 PM
Magically on the 6 or 7 attempt to get this to work it appears to have fixed itself, at least today.
02-04-2022 02:16 PM
Trying to "start recipe" sent from m phone toy max and doesn't work..
Will this be fixed?
02-24-2022 11:07 AM
Same problem for months!! Used to work just fine, then what? very frustrating when you spend so much on these devices fo a major feature to just stop working withno solution, that is unacceptable, Google created it, changed it, now you need to fix what you changed!
03-03-2022 09:58 AM
Good to know that I'm not losing my mind. This worked well when I first got my Hub, along with several other features (hello, "Groups" ) but has since about 9 months or so ago either not worked or given the response "here are some things I have found on the web" - even when I'm just asking for the time or a the answer to a math question. It does seem that even if there were some bugs in updates that they would have been fixed shortly after being reported but this doesn't seem to be a priority to resolve.
03-07-2022 08:17 PM
Yes, this is very disappointing and has made me - a through-and-through Google loyalist for many years - actually look twice at getting an Amazon Alexa. Fix. It. NOW. If you don't, I'm chucking it in the garbage and taking my tech loyalties elsewhere.
04-23-2022 10:15 AM
Same. This is ridiculous.
03-11-2022 09:58 PM
I’m also having the exact same issue. Any progress on a solution?
05-02-2022 07:44 PM
We've been having the exact same issue for at least six months now. It's frustrating! We've reset them and everything. Google just can't remember it's on a recipe. If you can catch it with its "lights" still on, indicating it's still listening, it'll stick with the recipe. But the second the microphone turns off you can say goodbye to Google remembering what the heck it was doing! Recipes used to be one of the main things I did with our Google Nest Minis. Now we can't use them for that at all.
05-04-2022 01:04 AM
For me the solution was as follows:
Setting the device to two languages (German and English), restart the voice recognition process. Restart the device - and voila - everything works fine now fo month...
05-04-2022 07:48 AM
Thanks for sharing! Do you mean that you now can select a recipe that has say, 10 ingredients, and continue saying "next ingredient" with pauses of several minutes in between, and it will stick with you until it has read all 10, not just immediately?
05-04-2022 07:45 AM
Has anyone on this thread investigated which of the other devices (e.g. Alexa) can actually go through a full recipe with you in real time with you like google used to? It's time for me to buy a new home device and clearly Google has dropped this function. Please share any info, thanks!