Google Home cannot connect with the wifi

[Wrecked_Bandit]

Recently I've changed my wifi network name and password. Since than my Google Home device can't connect to the new wifi. I'm using Android device, which finds the Google Home speaker via Bluetooth but than it fails with connecting to the network. 

[JillG]

Hi Wrecked_Bandit,

If you are having trouble connecting via the Google Home app to your new network I  would try a full factory reset to your device and set it up like new again.  

See this page from Google about connecting your speaker to a new WiFi network.

[johndgregory]

this happens to me constantly though I do not have a new wi-fi network - it-s the same one as always.

[dudleyallison61]

same internet same account. Won't connect at all acts like it is but it doesn't eventually w says try again or cancel or k I've reset it made sure the device isn't on another email account i have.  And 

It's not. So I'm lost its never done this. My nest Cams aren't connecting neither. No change. Only unplugged to paint. And that was march23nd 2022 and I've tried daily since I've had it plugged bk in and nothing. 

[Muddi]

Hey folks,

Thanks for sharing details about the issue here. Appreciate @JillG for helping here.

I know how challenging it can be, not having a working device when needed. In order for us to eliminate any network issues and also be able to check the firmware version of your devices, could you try setting up your device using a mobile hotspot. Please note you will need two mobile devices for this setup (one will serve as a router and the other used to set up your Google Home)

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance? Let us know by updating this thread, and we're glad to help.

Cheers,

Muddi

[Muddi]

Hey folks,

I haven't heard from you in a while so I'll be locking this thread after 24 hrs. due to inactivity. 

Thanks for posting!

Cheers,

Muddi

[Muddi]

Hey everyone, 

It's been a while since this thread was last updated by any affected customers so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help. 

Cheers,

Muddi