Google Home not connecting

[Pattio]

Kitchen Google home no longer works. Audio says not connected to WiFi and to download app. ??? Of course I have the app already downloaded.  Our Google home upstairs is still working fine. 
Of course I’ve tried unplugging modem/router and Google home. Now what?   

[Princesss]

Hi PatO,

Thanks for reaching out.

Apologies for the late response as well as the experience you've had with your Google Home. 

Since rebooting is already done, let's go ahead and try to reset your Google Home to see if this works. Please follow the steps on this link to completely reset your device and as soon as it is done, let's proceed on setting it up again.

Let me know how it goes.

Best,

Princess

[Princesss]

Hi PatO,

Checking in if you still need help with this?

I'll be closing this thread now. If you still need help, please feel free to start a new thread and I'd be glad to answer all your questions referring to your Google Home/Nest speakers.

Best,

Princess