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Google Home will not enter setup mode after factory reset.

CarlyleC9
Community Member

I am trying to get my Google Home setup after a factory reset. The device powers on, all lights go through the normal cycle and chime plays. It says “Download the Google home app to begin setup. " Afterwards all lights turn off and nothing is discoverable in the Google home app.

Please help

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Open your phone's Wi-Fi settings, do you see a it's Wi-Fi setup network?