Stuck on nothing

[Arandom]

I changed my wifi network, but when I did, I lost all connection to my Google Nest Hub. Nothing I do from the Google Home app is recognized because it needs internet to connect to the Nest Hub. But the Nest Hub is stuck on a wifi network that doesn't even exist anymore, no matter what I do, it always ends up on the same setup screen and stays there, not letting me do anything.

[David_K · Accepted solution]

If you've already changed to a different Wi-Fi network, you used these steps?

1. Open the Google Home app.
2. At the bottom, tap Devices > + Add > New device.
3. Follow the in-app steps.

If these steps above didn't solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. If it is still trying to connect to your previous Wi-Fi network, then it should then automatically connect to the Wi-Fi.