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Google Hub and Google Hub Max "Something went wrong" on voice commands

Community Member

Both my Hub and Hub max quit responding to voice commands. They pick up on the hotwords, but then respond "something went wrong" or "there was a glitch". Commands from touch work, casting works. They just do not respond. Nothing has changed network wise, tried reboot and hard reset. same issues.



Community Member

Well 2 weeks later... they magically work again. 🤷‍♂️

Community Specialist
Community Specialist

Hi Selerick,


We're sorry for the delayed response and thanks for updating the Community of what's happening with your Google Nest Hub Max. 

We're glad everything is working on your end. Let us know if we can assist with anything else otherwise, we'll go ahead and lock the thread after 24 hours.


Kind regards,