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Google Hub and Google Hub Max "Something went wrong" on voice commands

Selerick
Community Member

‎12-10-2022 09:06 AM

Both my Hub and Hub max quit responding to voice commands. They pick up on the hotwords, but then respond "something went wrong" or "there was a glitch". Commands from touch work, casting works. They just do not respond. Nothing has changed network wise, tried reboot and hard reset. same issues.

 

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Selerick
Community Member

‎12-14-2022 10:18 AM

Well 2 weeks later... they magically work again. 🤷‍♂️

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Azarco
Community Specialist
Community Specialist
In response to Selerick

‎12-14-2022 12:02 PM

Hi Selerick,

 

We're sorry for the delayed response and thanks for updating the Community of what's happening with your Google Nest Hub Max. 


We're glad everything is working on your end. Let us know if we can assist with anything else otherwise, we'll go ahead and lock the thread after 24 hours.

 

Kind regards,

Alex

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