Hi,
On the night of January 29, my Nest Hub first rebooted itself and got stuck at the grey background G screen. I let it idle for about an hour before I reboot it by unplugging the power plug at the back. Upon reconnecting the power, the device booted to the G screen again. I have tried many different fixes I have found on Google support site but none has helped:
1. Switch to different power outlet with the original power adapter
2. Perform a factory reset with volume buttons and the 10 second countdown screen
3. Unplug the device for 10 second before connect the power again, and repeat the process 10 times
4. Leave the device at the G screen overnight
5. Leave the device unpowered overnight and reapply power
Despite all the steps I have tried I still have no luck brining the devices back to operational state. I have had this device less than a year. It has been working well with the doorbell and all Google devices at home. No setting was changed before this occurred. Please suggest what I can do to fix this. I now have no direct display of my front door bell in my kitchen.
Thank you
