Google Hux Max Camera Offline

[Chucky44]

Hi,

I've had the google hub max display for a couple of years now and recently for some reason the camera is always displayed as offline.  I never had any issues before.  Everything else on the unit works fine, just the camera that says it's offline.  The camera feature option on it is enabled.

Any suggestions on fixing the problem?

[Chucky44]

I removed the device from google home and did a factory reset of the unit and the camera started to work again.

[Princesss]

Hello Chucky44,

Thanks for posting in the Community.

Glad to know that resetting the Google Nest Hub Max resolved the issue.

If you have additional questions or have other concerns relating to your Google Nest devices, please don't hesitate to start a new topic and the Community would gladly lend a hand.

Cheers,

Princess