Google Mini. Belches

[Cooter383]

I have had a very unusual experience that has happened at least 3 times over the last year. I command OFF then PLAY WHITE NOISE. The speaker comes back and said "NO NEVER" then BELCHED... We were so shocked and couldn't stop laughing. 

[Dan_A]

Hi Cooter383,

That's an interesting event! Belched is also like a burp, right? And your Nest speaker did that. Let's check it out ― a few questions: Do you have a Google Home Mini or a Nest Mini? Since it happened 3 times over the last year, when did it last happen? When you gave the command Off, was it playing music or any of the relaxing sounds? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.
 

Keep us posted if it happens again.

Best,

Dan

[Cooter383]

Hi Dan, the item is a Home Mini..It last happened about 2 months ago. I believe we were listening to Spotify. No need for the reboot as it has been factory reset about 3 times in the past couple of months due to service provider changes etc.  And yes a belch is a burp

[Dan_A]

Hey there,

Thanks for reporting this. Since a factory reset has been done already, I suggest we monitor this for now. I'll keep the thread open for a few more days and see if the behavior happens again.

Thanks,

Dan

[Dan_A]

Hi Cooter383,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Cheers,

Dan

[Dan_A]

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best regards,

Dan

[Cooter383]

Wow that's not what you said earlier today. Go ahead

[Dan_A]

Hi Cooter383,

I'm sorry for the confusion. I'll keep this thread open for a few more days if you need more time to observe your Google Home Mini.

Cheers,

Dan

[Muddi]

Hey Cooter383,

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi

[Dan_A]

Hey there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

Dan