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Google Mini not controllable via Home app even though connected to same WiFi.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: David Talarico 6688 

 

Google Home on iOS seems very unstable. I have a new nest mesh network and 4 Google Mini speakers. They are all connected to same guest network. Sometimes Google Home can control them and sometimes it cannot do anything and says they are offline even though they show they are connected. I've deleted them and re added them and same issues. Rebooted router and everything else. Updated firmware. I add groups and delete speaker groups and sometimes they reappear. I have two homes and sometimes they show up in the wrong home without changing a thing! Playing music on the group function is completely non functional. Seems very similar to issues I was having with two nest thermostats that are now working great (sometimes connecting sometimes not even thought they would say they were connected). I may be wrong, but it sure smells like Google Cloud support is unstable. Wish you guys can fix this. Everything else about your system is just so perfect. I am experienced in technology, so highly unlikely user error here.  Is this a known problem? Must be as I have spoken to two friends with the same system and similar issues.

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