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Google Mini won't connect? Error 83905....any solutions?

Cascade
Community Member

 

I've been trying to correct this for about a month...anybody have any ideas?

I go locked out of my first thread. It produced no answers so here I go again.

 

I get all the way to Set up Google Assistant and then when I press next, I get the error message.

kGSKErrorDomainerror-83905

If I talk to google mini she says: Please log in through the google home app.

 

Everything else works in my house. Fibre Optic internet with 8 other devices working fine. Shut 'em all off and Mini still won't work?

Reference  case number is 0-6760000033468

 

Thanxs

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Cascade,

 

This is not the experience we wanted you to have and thank you for providing the case number. We have already reviewed the case and our team has already sent further troubleshooting instructions to your email. Follow the steps and reply directly to the email if you have more questions or concerns.

 

Best,

Dan

Muddi
Community Specialist
Community Specialist

Hi there,

 

 I'm just checking in to see if you still need help with your device. 
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Cascade,

 

How was your device? Please note that we sent you an email and one of our team is waiting for your response. Let us know if you have received the email. Otherwise, I'll close the thread after 24 hours.

 

Cheers,

Muddi