12-30-2022 06:04 PM
Can anyone help me troubleshoot this error? Do I need to be a beta user of Google Assistant?
Answered! Go to the Recommended Answer.
02-19-2023 12:09 AM
Hey folks,
Sorry for the inconvenience and thanks for your patience. Our teams are aware and we're working on a fix. In order for the team to explore further, we need to gather additional feedback from affected customers.
Please replicate the issue first then immediately send feedback on the Google Home app by following the steps below or visit this link to learn more. Also, make sure to use the keywords: "GHT3 Unable to link Zoom account in the Google Home app."
Let us know once done.
Cheers,
Muddi
02-20-2023 07:27 AM
Having the same issue. Very frustrating.
02-20-2023 10:32 AM
Same issue here. Seems to be an issue with the new google assistant API.
02-25-2023 05:24 PM
The question is still not answered.
02-28-2023 12:01 PM
I am having the same issue, just sent a feedback through Google Home App
02-27-2023 03:14 PM
Help please. I tired to use zoom on my nest hug max but it wouldnt allow me to connect to a meeting. Google responded with enter your meeting code but when to a blank screen and nothing further could be actioned. I've reset to factory settings and set up google nest again. I've unlinked my Zoom account and now I cant link it back up again. When trying to link it states "you cannot authorize google assistant" "Unable to install this app without the developer's account. Please contact the app developer to install? Not sure where to go from here?
02-27-2023 05:49 PM
Perhaps this will help:
https://support.zoom.us/hc/en-us/articles/360053581311-Using-Zoom-on-Google-Nest-Hub-Max
02-27-2023 08:20 PM
Thanks for the info but that is what i've been trying to follow. Linking in the google home app doesnt work and results in the above error message in my original post.
02-28-2023 12:03 PM
This seems to be a known and unresolved problem; see this thread:
02-28-2023 06:44 PM
Hi folks,
Thanks for visiting the Community.
We're sorry about this experience on using Zoom on your Google Nest displays. Here's the main thread where you can follow some steps and check for updates.
Best,
Princess
03-15-2023 07:09 PM
natt1 I have same thing work good a few weeks ago. I think Google wants us to use Meet instead of Zoom.
03-01-2023 12:24 AM
That just repeats what I have already done, and probably anyone else having the issue. Zoom integration is currently broken
03-01-2023 12:23 AM
I'm afraid zoom on the nest hub is currently broken. We just need to wait for Google and Zoom to sort it out.
03-15-2023 07:06 PM
Zoom works great on my phone and 2 tablets.
03-15-2023 07:04 PM
natt1 I have same thing work good a few weeks ago. I think Google wants us to use Meet instead of Zoom.
03-15-2023 04:24 PM
I'm getting the same error.
Did you figure it out?
03-15-2023 07:00 PM
No, Cannot find anybody that knows. Let me know if you figure it out.
03-15-2023 08:12 PM
This has been broken for ages. Since it is advertised as a capability of the hub max I think this is really bad.
03-16-2023 03:09 AM
Yes I agree! It is really bad that they are not able to fix this!! Even if Google meet my video is not working….it keeps going blank. I have raised another complaint, no resolve their either
03-28-2023 07:06 AM
Same problem here - Moto G 5G Plus
04-17-2023 01:18 PM
Its been over a month and i still cannot connect Nest Max to Zoom . Any body had this problem and was it fixed.
04-18-2023 08:45 AM
Hello, unfortunately Zoom on Nest Hub Max no longer works (in association mode) since December 2022. Those who had already linked their accounts before can still use Zoom on Nest Hub Max. For the others, neither Google nor Zoom seem to want to solve the problem...
04-20-2023 07:42 PM
A Customer care team membert sent me a message. "Our engineering team is still fixing not only the issue with Zoom but all the issues with the Google Nest Hub Max. We're about to release an update with all the devices with the latest firmware and OS version."
04-22-2023 10:05 AM
Hi everyone,
Thanks for visiting the Community.
We appreciate your patience on this. Our team is still looking into this. I'll be moving this conversation to the main thread and let's continue checking on it for updates.
Best,
Princess
06-01-2023 12:27 AM
And ? more than a month later, still no fix ? That's very frustrating in all honesty!
06-01-2023 12:41 AM
I think that they have just quietly dropped the functionality, it is more like six months since it stopped working. Since it was advertised as supporting zoom this is very bad
06-22-2023 09:13 AM
Will we ever get Zoom to work on our Google Nest Max?
06-01-2023 01:04 AM
Yeah it's annoying. I got it so I could go to online school on my hub, and not have to croud my laptop screen with my class and work. But ultimately it never happened and now I feel as if I waisted a bunch of money on just a bigger Google home device. That isn't as smart as their other one.
06-01-2023 05:20 AM
I think someone should start a class action suite again Google, We paid good money for Google Max to use on Zoom. It work great untill December 2022.
06-02-2023 08:38 AM
Typical of Google. I avoid Google as much as I can.
08-24-2021 02:18 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: Sravankumar Vura
08-24-2021 02:19 PM
Hi Sravakumar, according to this, Zoom meetings are only available with a Nest Hub Max -- Minis aren't supported.
- From GothamNY (Gold Product Expert)
06-05-2023 11:57 PM
Stonebraker
06-10-2023 11:55 AM
Hi Budda,
Thanks for visiting the Community.
There's an ongoing topic regarding Zoom on Google Nest speakers. We'll go ahead and move this conversation to the main thread for updates and news about this topic.
Best,
Princess
06-25-2023 10:33 AM
I'm having the same issue. I've got the pixel 7 and the most current hub. Same message stating doesn't work with beta
06-28-2023 04:49 AM
Why is this issue still unresolved. I just bought the hub max for zoom meeting but i just found out zoom integration is broken. This should be a very easy fix.
07-04-2023 02:21 PM
They should refund our money
It down since Dec 22. Some one is going place class action suite
07-14-2023 08:19 PM
I wish we could get answer. This been broken since Decem,ber 2022 . I never buy any google again!
07-15-2023 11:13 PM
I read there is a new update for Nest hub. Does it include this fix?
07-16-2023 05:27 AM
If there was one my Nest Max is not fix. I think Google is having problems with Zoom and want tell us.