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My Google ASSISTANT is not powering ON how can I get support in India Pune?

Nam7
Community Member

My Google ASSISTANT is not powering ON how can I get support in India Pune? No LED Light is displayed 

11 REPLIES 11

David_K
Platinum Product Expert
Platinum Product Expert

To check, what model of speaker do you have? Check here:

Google Nest and Home device specifications - Google Nest Help

Are you using the original power supply and adapter that it came with? 

Have you tried a different power socket?

You mentioned there are no lights on the device? Has it ever showed a light?

Nam7
Community Member

Yes I am using original adaptor and tried other socket 

There it was working earlier now suddenly it stopped working with no power light.is there any support centre to visit in India Pune ?

 

 

David_K
Platinum Product Expert
Platinum Product Expert

No I'm afraid, Google doesn't have repair centres for speakers in India. All I can suggest is to investigate local electronics repair stores to see if they may be able to assist.

Muddi
Community Specialist
Community Specialist

Hey Nam7,

 

I hope we were able to answer your question with the info provided by @David_K. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Cheers,

Muddi
 

Nam7
Community Member

NO THIS IS NOT HELPING

THIS IS PITY, GOOGLE MINI DONT HAVE A SINGLE SERVICE CENTER IN MAJOR CITIES OF INDIA 

Alex_S
Community Specialist
Community Specialist

Hi Nam7,

 

I'm sorry to know about what happened. Our team would like to take a look at this. Kindly fill out this form, and let us know once you're done.

 

Regards,
Alex

Princesss
Community Specialist
Community Specialist

Hey Nam7,

 

Chiming in-- have you had the chance to fill out the form?

 

Best,

Princess

Juni
Community Specialist
Community Specialist

Hi there,

 

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.
 

Regards,

Juni

Nam7
Community Member

What further conversation?

Alex_S
Community Specialist
Community Specialist

Hello Nam7,
 

Our Google Nest Support team will email you soon, so they can further assist you with your concern. We appreciate your patience regarding this. 

Kind regards,
Alex

Dan_A
Community Specialist
Community Specialist

Hi Nam7,

 

It seems you’re now in contact with our team via email. Let’s continue through that channel. Also, please be advised that this thread will be locked after 24 hours.

 

Cheers,

Dan