Google Nest Hub + Spotify

[Justmurdoch]

Hi all. I have new issue where my Google Nest Hub is no longer playing music from Spotify. It will say something to the effect of “playing (…) on Spotify” but nothing in fact plays. I have tried every proposed fix including unlinking and relinking accounts, reinstalling the Google Home app, creating a new Spotify account (same issue), factory resetting the Google Nest Hub, and restarting the router, the whole to no avail. So pretty stumped. Any advice would be greatly appreciated. Thank you.

[JuanCH]

Hi Justmurdoch,

Thanks for reaching out to the community! I'm sorry your Google Nest Hub is no longer playing music from spotify. I appreciate all your efforts in trying to get it working again by unlinking/relinking accounts, reinstalling the Google Home app, creating a new spotify account, factory resetting the Google Nest Hub, and restarting the router. Let's work together to find a solution! To gather some more details, I'd like to ask the following questions:

• Which Google Nest Hub model do you have? Here is a link for your reference: Google Nest and Home device specifications
• In which country are you located?
• What was the voice command you used to play music?
• Did you configure spotify in the Google Home app?

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan