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Hub Max wont display

Smbb
Community Member

My hubby max won't display in the favorites list of my home app with my other cameras.  It displayed perfectly before I changed wifi networks.  The home monitoring setting is turned on also.  

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Smbb 

 

Thanks for reaching out to the Community! I understand that you were having some issues trying to check your cameras on your Nest Hub Max. I know how frustrating this can be, but don't worry! Let me help you with that.

Before we continue, I need to know some information about your issue, just to provide you with more accurate information:

  • How many cameras do you have?
  • Is the Nest Hub connected to the same home network where you have your cameras?
  • Did you see any error messages?
  • Did you try any previous troubleshooting steps?

Once you have this information, please let me know, and I will be more than ready to assist you.

 

Best Regards,

Debora