Google Nest Hub changes language back to original language all the time

[darkysharky]

I have a Google Nest Hub 2nd gen 
System Firmware Version: 24.20241009.103.1900601

The problem is that some times (randomly as far as I can tell) it changes back to the original Language of the device (I bought it from Germany).
I do not know German, nor I have any other devices in my network set up in German. But still, it goes back to german all the time, ignoring my Home Assistant language settings which only have English. I have no other Languages set up anywhere else. When I go to Device Information in Google Home, I can indeed see that under Technical information, it says Language: de.

So my assumption is that it goes back to it when something happens and I dont know how to fix it.

[darkysharky]

Does anyone have any idea? Is there a way to switch to a different firmware?

[darkysharky]

Does anyone even track these forums?

[Rusell]

Hi Darkysharky,

Thank you for posting in the community. I understand that your Google Nest Hub 2nd gen changes back to the original language. I'm happy to help you!

To provide you with the best solution, i'd like to ask you a few questions: 

• When did the inconvenience start?
• What troubleshooting have you done so far?

Normally, this happens when the account has been created in a different country and the device grabs that information. It could also be because you have two languages set up on your phone. Therefore, I'd like to share some troubleshooting steps below:

To change your language:

• On your mobile device, open the Google Home app .
• Tap Settings and then Google Assistant and then Manage all Assistant settings.
• Tap Languages and then Choose languages for speaking to your Assistant and then Select the current language set.
• Choose from the list of available languages.
• Choose only one language 

Please take a look at this article:Change the language of Google Assistant - Android - Google Nest Help

According to this article your Google Nest Hub 2nd gen has the last firmware version: Google speaker and display firmware versions and release notes - Google Nest Help.

Keep me posted.

Best regards,

Rusell.

[darkysharky]

Hello, inconvenience started several months ago. As I said, firmware shows Language in German, so it must be connected.

in the settings you referred to, I only have English. I have never used any account or device in German and the only connection to it I see for this specific issue is the firmware language.

As for troubleshooting - I tried everything I could get my hands on here in the forum, being;

1. Three factory resets at different times

2. Multiple restarts

3. changing to a different assistant language and back to english

4 tried connecting the hub to a different network

the common denominator of all of the above is that the language goes to English for several hours, and then back to German.

[Rusell]

Hi Darkysharky,

Thank you for your response. The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

• Community Thread
• Community Username
• Email address

Keep me posted.

Best regards,

Rusell.

[darkysharky]

Done, thanks

[Rusell]

Hi Darkysharky,

Thank you for the update. We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help.

If you have any questions or concerns in the future, feel free to reply to this post.

Best regards,

Rusell.