Google Nest Hub diaplaying the wrong time.

[Radonnelly22]

I have a Google nest hub. Out of no where the time is an hour ahead. I've tried EVERY setting, reseting the unit, removing and re adding it, etc.. and nothing works to get it to display the correct time. My home address is correct. Even my little nest keep saying the wrong time. Why?! Please help me! 

[Princesss]

Hi Radonnelly22,

Thanks for posting.

Sorry to hear about this. Could you please tell us the exact location you're in right now? Have you also tried checking your device's address to make sure that you're in the right location?

You may follow these steps to check your address: 

1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
2. Open the Google Home app .
3. At the top right, tap your account.

Verify that the Google Account shown is the one linked to your Google device. If correct, tap to close the account window. To switch accounts, tap the triangle next to the Google Account, then tap another account or Add another account.

1. Tap Assistant settings Your places.
2. To edit a home or work address, tap the current address enter a new address Ok.
3. To remove a home or work address, tap Remove next to the address.

Let me know how it goes.

Best,

Princess

[Radonnelly22]

I've done all of that, everything is correct. My home address is the only 'place' listed, and my Google home app has the correct address for my devices as well. I've seen you post this before, and I've already followed these steps. I even factory reset my hub and reconnected it and it's still displaying the wrong time. It used to display the correct time, but as of about a month ago it stopped and is now an hour ahead. 

[Radonnelly22]

I'm in Dyer, Indiana

[Princesss]

Hi Radonnelly22,

Thanks for trying the steps. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

[Princesss]

Hey Radonnelly22,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 

Best,

Princess

[Princesss]

Hello there,

I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.
 

Best,

Princess