09-21-2021 10:44 AM
I have tried everything suggested and nothing works. It is a blank screen.
09-29-2021 09:16 AM
Hello oraclekr,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 1-9077000031574.
Kindly,
Ai
09-29-2021 10:07 AM
Hello,
Since we've reached a resolution privately, I'm going to go ahead and close this thread. If you have any further questions for us, please feel free to make a new thread. Thanks!
Best,
Ai