09-21-2021 01:51 PM
Reposting from this... https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-Hub-Automatically-Restarts-after-S...
My last report/thread got closed/locked too early/quickly and I didn't get a chance to respond.
Once again... This has been happening quite regularly recently. My Nest Hub would be playing music from Spotify. All of a sudden it would stall like an old school music stall as if it's playing off a disc and then the Nest Hub screen would go blank following by the Hub restarting by itself. Anyone else experiences this? Happening almost once a day at the moment. Wondering if I have a faulty device or something else causing this.
Restarting the device does not help that's why I didn't respond in the previous thread. It's hard to gauge if it is truly resolved as well because it happens sporadically. And oh btw, it happened again a couple of days ago.
09-29-2021 10:15 AM
Hi there Acapricana,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 2-0423000031436.
Kindly,
Ai