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Original poster: Joani Hayman
Hi Joani Hayman,
Thanks for your message. Oh no! That is not great to hear that your Google Nest Hub is not working as intended. I definitely understand your concern.
I looked into your issue and saw that you contacted Google Support on September 1, 2021. I would recommend reaching out to Google Support again with your Case ID if you have any more questions or concerns, as they have a more in-depth view of your case. Just a reminder, your Case ID is: 5-2102000031697.
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.